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Other Services

Debit Cards

For a checkbook that fits your lifestyle, as well as your wallet, apply for an FFCB Debit Card. It gives you a faster, more convenient way to buy the products and services you need. This card can be used anywhere MASTERCARD is accepted, as well as at the ATM. This card has no annual fee and no usage fee if used at an FFCB ATM; we’ll charge $2.00 for use at a foreign ATM. Other usage fees may apply. Debit cards are limited to $500/day for a cash withdrawal transaction and $1,000/day on a point-of-sale purchase. Debit cards are subject to approval.

Card Connect

Protect your debit and credit cards by sending you transaction alerts and giving you the ability to define when, where and how your cards are used. Simply download the app to your smartphone, then customize your alert preferences and usage settings to monitor and manage your cards.

Alerts Ensure Safe, Secure Card Usage
Alerts for PIN and signature transactions can be set up to keep you informed of your debit and credit card usage and help you quickly detect unauthorized or fraudulent activity. This app can send an alert when a card is used or when a card transaction has been attempted but is declined – and additional customizable alert options are available. Alerts are sent in real time, immediately after a transaction has taken place.

Location-Based Alerts and Controls
The My Location control can restrict transactions to merchants located within a certain range of your location (using your phone’s GPS); transactions requested outside of the specified range can be declined. The My Region control uses city, state, country or zip code on an expandable interactive map; transactions requested by merchants outside of a specific region can be declined.

Usage Alerts and Controls
Spending limits can be established to allow transactions up to a certain dollar value and decline transactions when amounts exceed your defined thresholds. Transactions can be monitored and managed for specific merchant categories such as gas stations, department stores, restaurants entertainment, travel, and groceries. And your transactions can also be monitored for specific transaction types: in-store purchases, e-commerce transactions, mail/phone orders and ATM transactions.

Card On/Off Setting
When the card is “on,” transactions are allowed in accordance with your usage settings. When the card is “off,” no purchases or withdrawals are approved until the card is subsequently turned back “on.” This control can be used to disable a lost or stolen card, prevent fraudulent activity in the case of a data breach, or control spending.

Additional Capabilities
This app also lets you to conduct card-related mobile transactions wherever you are, any time of the day. Supported transactions include:
• Real-time balance inquiries
• Locating ATMs

Key Benefits
• All cardholders can receive alerts to monitor transactions and protect their accounts
• You can actively manage your money and take charge of your card usage
• Parents can remotely control and monitor their children’s spending
• Businesses can ensure spending policy compliance

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Zelle

Zelle is a convenient way to send money to people you know and trust using Online Banking, either online or through First Federal Community Bank (FFCB Mobile). To access Zelle go to Bill Pay in Online Banking. If you are not currently enrolled in Bill Pay, log on to Online Banking to register for Bill Pay.

Available Now!

Night Deposit

For those busy customers who are unable to make it to the bank during normal business hours, we have a night depository for your convenience. Currently, the locations equipped with such are the Main Office, East Branch, New Washington Branch, Crestline Branch, and Marysville Banking Center. 

Overdraft Protection

Save yourself the hassle and fees involved with an overdraft by signing up for First Federal Overdraft Protection. Link your checking account to another First Federal checking or savings account and we will use the funds from the linked account to cover any transactions that might have otherwise overdrawn your account. 

Quicken / Quickbooks

Please update your Quicken/Quickbooks information here:

Windows

Direct Connect Conversion

Web Connect Conversion

Mac

Direct Connect Conversion

Web Connect Conversion

Quicken/Quickbooks Customer Support

Support Roadmap: https://fi.intuit.com/support/roadmap

Online Features by Product: https://fi.intuit.com/technical/ofprodver

Informational

For bank customers new to Quicken/Quickbooks – Getting Started Guides: https://fi.intuit.com/support/gsg

General Product Info

Quicken: https://fi.intuit.com/products/quicken

Quickbooks: https://fi.intuit.com/products/quickbooks

Help

Post Conversion Troubleshooting Guide

 

Safety Deposit Boxes

Available at our East Branch and Crestline Branch office. 

Telephone Banking

Teller at a Touch provides 24-hour customer service at your fingertips! You can now access your account information any time of the day or night. All of your account information is only a phone call away with our automated account-information service.

Using a touch-tone phone, call 866-867-7500. Once connected, you’ll be guided through the steps required to obtain all of your account info. You can get accurate balance info on all of your accounts or transfer funds in seconds. It also allows you to find out which checks have cleared, verify when deposits were made, get interest information, and much more. No sign-up is necessary.

To get info on any of your accounts, you need the 10-digit account number for which you are requesting info. If you have any questions regarding your account numbers, please contact us. To guarantee that no one can obtain your personal account info, you will be asked to enter your pass-code—the last four digits of the Social Security number of the primary account holder.

 

Wires

Send funds securely and more efficient. 

Notary Service

Available at all full-service offices.

Free Credit Reports

The Fair Credit Reporting Act guarantees you access to a free credit report from each of the three nationwide reporting agencies — Experian, Equifax, and TransUnion — every twelve months. The Federal Trade Commission has received complaints from consumers who thought they were ordering their free annual credit report, but instead paid hidden fees or agreed to unwanted services. Don’t be fooled by TV ads, email offers, or online search results. Go to the authorized source AnnualCreditReport.com when you request your free report.

 You can also order your report toll-free at 1-877-322-8228, or via mail. For more information, visit: http://www.ftc.gov/freereports.

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